Return/Refund Policy

Our return and refund policy lasts 30 days .

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or refund, your item must be unused and in the same condition that you received it. It must also be returned with all components included at the time of delivery.

To make a return, you must provide us with a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

For any return request, please contact us via the contact form accessible on our online store.

We will invite you to return your purchase to us so that we can issue a full refund. We will refund the value of your items to the account used for your purchase, and at no cost, thanks to our simplified return procedure.

We only accept returned items if they meet the following criteria:

- Items must be unused

- Items must be returned with all parts provided upon delivery

- Items must be in their original packaging

- Protective labels and stickers must be intact

- Items must be in the same condition that you received them

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received your refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If after following these steps you still have not received your refund, please contact us via the contact form accessible on our online store.

Exchanges

We only replace items if they are defective or damaged. If you would like to exchange them for the same item, please contact us using the contact form on our online store.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.